Hosted Solutions
Contact Center rental service is another form
That we can help reduce the burden of investment in the system
Contact Center with complexity and cost.
That we can help reduce the burden of investment in the system
Contact Center with complexity and cost.
Hosted Solutions
Contact center system rental service is a cost-effective solution for businesses to reduce burden on investment of complicated and expensive contact center systems. The hosted or contact center on-demand system can operate through the Internet system connecting with the computer and headphone gadgets of the main system at One to One Contacts. The contact center system, then, has a full function that can be operated immediately.
Specifications of hosted contact center
-
Accommodate various communications channels, such as telephones, faxes, emails and Web Chat
-
Support both centralized and branch operations.
-
Provide a complete function, including CTI, ACD, IVR, and VRU
- Support both inbound and outbound operations.
-
Synchronize with the organization’s CRM and corporate knowledge based systems.
Outstanding features
- Easy system connectivity to give convenience for system installation at any places.
- Easy and fast system installation
- Include system controller and IT management staff
- Low investment cost and to be charged at the rate of actual users for monthly payments